If you’re running version 15.32 of Microsoft Outlook for MacOS or lower, and have upgraded to MacOS High Sierra, you will receive an error that says “You can’t use this version of the application “Microsoft Outlook” with this version of MacOS“.
You can fix this problem with these steps.
Office 365 consumer subscribers can get the new Outlook for Mac by going to their My Account page. For people who already have Office for Mac 2011 and Outlook for Mac 2011 installed on their Mac, check out this help article for guidance. If you're upgrading to Outlook 2019 for Mac from Outlook 2016 for Mac, you'll still have all the features you're used to—and you'll notice a few new ones as well! Focused Inbox It separates your inbox into two tabs—Focused and Other. If the contacts haven’t been added to Outlook and you want to search the contacts with the contact information such as country, city, zip, notes and street address, it is not feasible. About this feature, you may submit feedback via the link below, as many features directly come from your feedback.
Microsoft Outlook 15.29 Mac 2016
- Open Microsoft Word, Excel, or another Microsoft application.
- Select “Help” > “Check for updates“.
If you don’t see this option, or if you don’t have an option to update, download and install AutoUpdate. - Walk through the wizard to update Microsoft Applications. You will be able to upgrade Microsoft Outlook.
Once updates are complete, Microsoft Outlook will work in MacOS High Sierra.
Office 365 - Outlook for Mac 2016 experiencing multiple issues on latest patch versions (15.29 & 15.30)
Posted: 13:03:04, Friday, Jan 20, 2017 Expiration: 13:03:04, Sunday, Mar 5, 2017
There has been a recent stream of issues that Microsoft believes are being caused by the latest patch versions of Outlook for Mac 2016.
These issues include, but are not limited to:
- Issues configuring your account initially
- Continual NetID authentication prompts from the client
- An inability to send or receive email from the client
Microsoft has stated that a new patch to resolve the above issues should be available by mid-February. We will continue to update you with new information.
2/23/16 - status: Microsoft has released a new patch/update to Outlook, version 15.31, which should resolve this issue. Please update your client to this version and if you had disabled automatic updates, please re-enable this feature.
Workarounds
- Option 1: Desktop client
Delete Cached Preferences
- Quit Outlook
- Open Terminal (click the Spotlight search glass in the top right corner and type terminal).
- Type: defaults delete com.microsoft.Outlook (to delete the old preferences).
- Type: killall cfprefsd (to kill the cached prefs).
- Quit Terminal.
- Launch Outlook and check.
Microsoft Outlook 15.29 Mac Free
- Option 2: Keychain Access
Remove/Delete related keychain entries
- Quit Outlook
- Open Keychain Access (Finder > Go > Utilities > Keychain Access).
- Select All Items on the left hand pane.
- Search for 'Exchange' and delete all the Exchange entries except 'Private Key'.
- Search for 'Adal' and delete all the entries for Adal.
- Search for 'Identity' and delete all the entries for Identity.
- Search for 'Office' and delete all the entries for Office.
- Quit Keychain Access.
- Launch Outlook and check.
Microsoft Outlook 15.29 Mac 2017
- Option 3: Rollback patch
Roll back to the latest stable patch of Outlook for Mac 2016
- Open Keychain Access (Finder > Go > Utilities > Keychain Access).
- In Keychain Access, in the search field, enter 'Exchange'.
- In the search results, select each item to view the account that is listed at the top, then press the Delete key. Repeat this step to delete all keychain entries related to your Exchange account.
- In the search field, enter 'adal'.
- Select all items similar to MicrosoftOffice15_2_Data:ADAL:, and then press the Delete key.
- In the search field, enter 'office'.
- Select the items that are named Microsoft Office Identities Cache 2 and Microsoft Office Identites Settings 2, and then press the Delete key.
- Quit Keychain Access.
- Restart the machine.
- Download and install the latest stable patch (15.28).
- - Scroll down to 'Method 2: Microsoft Download Center' and click Download the Outlook package now.
- - Run the installer, you will be prompted to activate Office and configure your account.
- Open Outlook and navigate to Help > Check for Updates. Select the setting to check for updates manually.
- Important: Once the new patch has been released, please change this setting back to check for updates automatically.
- Confirm you are running version 15.28 by following this document: Office 365 - What version of Microsoft Office/Outlook am I using?. If you are not, please contact the DoIT Help Desk.
- Download and install all other Office applications that you want to have.
- - Scroll down to 'Method 2: Microsoft Download Center' and click to download each application. Important: Do not download the AutoUpdater.
- Option 4: Outlook on the web
Access your email only via Outlook on the web until the patch has been released
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Office 365 customers get the new Office for Mac first. You’ll have Office applications on your Mac or PC, apps on tablets and smartphones for when you're on the go, and Office. Download and install or reinstall Office 365 or Office 2019 on a PC or Mac. Once the download has completed, open Finder, go to Downloads, and double-click Microsoft Office installer.pkg file. Launch an Office for Mac app and start the activation process. Microsoft Office 2016 - Unmistakably Office, designed for Mac. The new versions of Word, Excel, PowerPoint, Outlook and OneNote provide the best of both worlds for Mac users - the familiar Office experience paired with the best of Mac. If you already use Office on a PC or iPad, you will find yourself right at home in Office 2016 for Mac. How download microsoft office for mac download. Microsoft Office for Mac is powered by the cloud so you can access your documents anytime, anywhere, and on any device.It's unmistakably Office - but thoughtfully designed to take advantage of the unique features of the Windows.Microsoft Office is an office suite of desktop applications, servers and services for the Microsoft Windows and Mac OS X operating systems, introduced by Microsoft.
Outlook on the web is working as expected.
- Option 5: Desktop client - upgrade to beta version
Some users may be able to upgrade to the latest beta-version of Outlook for the Mac. Important: Beta versions version do not have full support.
- Start Outlook.
- Go to Help Check for Updates.
- Click 'Join the Office Insiders program'.
- Click 'Office Insider Fast' from the 'how you get Insider builds' select box.
- Quit Terminal.
- Update Outlook when prompted.
If you have questions or need help with any of the above, please contact the DoIT Help Desk.
-- UW-Madison Office 365 Service and Support Team
Created: 07:44:22, Sunday, Jan 15, 2017 (by Calvin L.)
Updated: 11:05:34, Wednesday, Feb 22, 2017 (by Ara M.)