Aug 26, 2011 A repair installation fixes broken program files that might be preventing Microsoft Office from functioning properly. Lets take a look at how to do that. Click Start, type: programs and features. Hit Enter on your keyboard. Scroll down and select the edition Microsoft Office or the Office application your. Microsoft office mac student 2013. Oct 07, 2015 To verify that Office for Mac 2011 14.1.0 is installed on your computer, follow these steps: On the Go menu, click Applications. Open the Microsoft Office 2011 folder, and then start any Office application. (For example, start Microsoft Word). On the application menu, click About. Before installing Office 2011 for Mac, find hard drive errors by using your Mac’s Disk Utility program. The Disk Utility can detect errors in system file permissions and verify the file structure. Using the Apple Disk Utility may sound rather technical, but it’s actually quite easy. If you have a.
Before installing Office 2011 for Mac, find hard drive errors by using your Mac’s Disk Utility program. The Disk Utility can detect errors in system file permissions and verify the file structure. Using the Apple Disk Utility may sound rather technical, but it’s actually quite easy.
If you have a good disk maintenance and repair utility (such as Alsoft DiskWarrior, TechTools Pro, Drive Genius, or a similar program), be sure to use it on your startup volume and other drives before installing a big product such as Microsoft Office. At a minimum, make sure your startup disk verifies as OK with Apple’s Disk Utility program.
Here’s how to check your hard drive with Disk Utility:
In Finder, choose Applications→Utilities→Disk Utility Application.
In the panel on the left side, select your startup disk.
Your startup disk is the one at the top of the list of volumes. Select either the first or second item in the list.
On the First Aid tab, click the Verify Disk button.
Progress update messages and a progress bar appear. The bigger your hard drive is and the more files you have, the longer Disk Utility will take.
When the process is complete, quit the Disk Utility application.
The message you hope to see when Disk Utility is finished is green and says, “The volume [name] appears to be OK.” Most likely you will get this go-ahead, and you can proceed directly to installing Office and skip the next steps.
If the Disk Utility indicates that your disk needs to be repaired, the Repair Disk button will remain grayed out, and you need to take additional actions.
You can find additional instructions by doing the following:
In Disk Utility, choose Help→Disk Utility Help.
The Disk Utility Help window displays.
Choose Repairing a Disk.
Follow instructions for repairing your disk(s).
Sometimes Disk Utility can’t repair a disk. If that happens to you, don’t despair. Instead, try using another disk repair utility, such as Alsoft DiskWarrior, TechTools Pro, Drive Genius, or similar programs. They can find and repair more problems than Disk Utility can.
Microsoft Office 2011 Mac Repair Tool
Don’t install Office until Disk Utility or another reliable maintenance and repair utility tells you that your startup disk appears to be okay. If your startup disk isn’t okay, Office may not run properly.
-->Note
Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.
Symptoms
When you start Microsoft Word for Mac, or when you try to open a new document, you experience one of the following conditions:
The program closes unexpectedly.
Error message:
Note
This error message may also occur during usage of application such as saving a document.
Resolution
To resolve this problem, follow steps below.
Microsoft Word for Mac 2008 or Later
Step 1: Quit all applications
On the Apple menu, click Force Quit.
Select an application in the 'Force Quit Applications' window.
Click Force Quit.
Repeat the previous steps until all active applications.
Microsoft Office 2011 Mac Beta
Warning
When an application is force quit, any unsaved changes to open documents are not saved.
Step 2: Remove Preferences
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Microsoft Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Locate the file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Application Support folder.
Open the Microsoft folder.
Open the Office folder.
Open the User Templates folder.
Locate the file that is named Normal, and move the file to the desktop.
Start Word and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the Trash. If the issue continues to occur, proceed to the next step.
If the issue continues to occur, go to the next step.
Step 3: Peform clean boot
For information how to clean start your Operating system (OS), see Microsoft Knowledge Base article:
2398596 How to use a 'clean startup' to determine whether background programs are interfering with Office for Mac
If the issue continues to occur in Safe mode, go to the next step.
Step 4: Remove and then reinstall Office
For information how to remove and then reinstall Office, see the following article:
If after removing and then reinstalling Office, the problem continues to occur, go to the next step.
Step 5: Use the 'Repair Disk Permissions' option
You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:
- On the Go menu, click Utilities.
- Start the Disk Utility program.
- Click the primary hard disk drive for your computer.
- Click the First Aid tab.
- Click Repair Disk Permissions.
Note
The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.
Microsoft Word 2004 for Mac
Quit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Look for a file that is named com.microsoft.Word.plist.
If you locate the file, move it to the desktop. If you do not locate the file, the program is using the default preferences.
If you locate the file and move it to the desktop, start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.plist file to the trash.
Qit all Microsoft Office for Mac programs.
On the Go menu, click Home.
Open Library.
Note
The Library folder is hidden in MAC OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.
Open the Preferences folder.
Open the Microsoft folder.
Look for a file that is named com.microsoft.Word.prefs.plist.
Move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem still occurs, quit Word, and restore the file to its original location. Then, go to the next step. If the problem seems to be resolved, you can move the com.microsoft.Word.prefs.plist file to the trash.
On the Go menu, click Home.
Open the Documents folder.
Open the Microsoft User Data folder.
Locate the file that is named Normal, and move the file to the desktop.
Start Word, and check whether the problem still occurs. If the problem seems to be resolved, you can move the Normal file to the trash.
Third-party disclaimer information
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.