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Apr 19, 2018  Curious if you know that the correct MS Remote Desktop app is being used. There is a version that comes with Office 2011 for Mac, not sure about 2016 for Mac. Installing the new does not remove the old. I've had occasions when the old came up.

By William Gallagher
Tuesday, August 21, 2018, 12:52 pm PT (03:52 pm ET)

Apple's long-standing macOS's long-standing remote access feature is officially dying on July 1. It's no loss, as long as you're prepared. AppleInsider details the alternatives you can use right now.


  1. Jul 17, 2019 Using a macbook Microsoft Remote Desktop 10 v. 10.2.13 to remote into an office computer windows 10 1903. When I use a windows laptop to rdp into the office windows rdp it works fine.
  2. Scripting OS X: Control Apple Remote Desktop Access with Munki In macOS Mojave, Apple will restrict the functionality of kickstart: For increased security, using the kickstart command to enable remote management on a Mac will only allow you to observe it when sharing its screen.

Editor's note: This piece first ran just before macOS Mojave was released to the public. Now that we know that Apple is killing the feature for good on July 1, it's time to consider your options.
Wherever you are in the world, you can see the screen of any Mac you own and you can control them too. For 11 years you were able to use Apple's own tool for this, Back to My Mac, and that's going to be over very soon.
From the launch of macOS Mojave next month, this feature is removed and we won't miss it —because we've switched to better alternatives.
Back to My Mac had Apple's typical advantage of being easy to set up and straightforward to use but it also had severe limitations. Chief among them was that you had to run it on another Mac, and only another Mac.
That's fine if you're taking your MacBook with you around the world and need to occasionally connect to your iMac in the office. It's not at all useful if you're only carrying an iPad. Plus the feature was only ever meant to be a convenience in a pinch, it wasn't intended to be used all the time.
Back to My Mac wasn't a true solution if you needed to control many Macs, either, and you easily might need to. Being able to remote view and control a Mac meant you could buy Mac minis and deploy them as servers without the expense of a monitor.


This is so useful that multiple companies have been producing robust and powerful alternatives. That's perhaps why Apple has pulled out —this could be the software equivalent of how it's recently stopped selling Airport Express hardware.
If you're working in an enterprise company then you have a range of options such as Citrix and LogMeIn plus an IT department to run them for you. For pro Mac users and consumers, we've got three alternatives to Back to My Mac for you.

Call it two


We must mention that Apple itself is not entirely abandoning the concept. In a support document that it quietly slipped out this month, the company recommends that Back to My Mac users switch to its own Apple Remote Desktop application.
Don't do it. It doesn't add enough over Screen Sharing from a Mac on the local network to justify it there. Plus, configuring its use over the Internet is fiddly and requires far too much in the way of manual router configuration for most users.
Just to put the nail in that coffin, Apple Remote Desktop has also has been buggy for about five years, and Apple doesn't seem that interested in fixing frequent 'Failed to Authenticate' errors. Don't take our word for it —look at the user reviews for yourself, if you must.

It does work, as long as you're comfortable setting up port forwarding on your routers manually. And as long as you're comfortable with older software, given that the last update was in February of 2017.
This could change, now that Apple's mentioned it as a solution. But, we're not hopeful.

Microsoft Remote Desktop 10 Mac

I'll work if you own it already. If you don't, save $79.99 and go straight to two far better options.

Google steps in


Chrome Remote Desktop is Google's free remote access tool that works between a user's devices. The tool is free, but as a web-app it requires the use of Chrome in order to set it up, as well as the installation of a browser extension on all Macs or PCs to use it.


Google has also produced an iOS app that allows access from an iPhone or iPad to a computer with Chrome Remote Desktop set up.
The system has been set up to make it as easy to use as possible, with no need to remember individual IP addresses for specific machines. Instead, all installations are linked to the user's Google account, with the app showing a list of all devices, as well as which are on and can accept a connection using a security PIN you define.
Chrome Remote Desktop isn't limited to just one network, as the feed from the desktop can be streamed out to a device on another network, so long as both sides are able to access the Internet.
Once connected, the remote user has free control of the keyboard and mouse, with the desktop displaying a message advising remote access is in progress and a button for the local user to disconnect the stream.
While it is a free tool and is useful for emergencies or very quick sessions, the fact that it runs through Chrome means it can potentially hog resources on the desktop, especially memory, while it is being used. There is also the question of trust, as some users may not want to allow their remote stream to pass through Google's servers, though they are secured using Chrome's built-in encryption.

Screens


Frankly, this is the one we use. Edovia's Screens 4.7.2 usually costs $30, but if you buy it from the developer, it is now being offered for 20 percent off if you quote RIPBTMM at checkout. It's also available as part of Setapp.
Screens chiefly acts like Screen Sharing but from anywhere and both iOS or macOS. It's particularly good at handling the conflicting concerns of needing high security and wanting ease of use. As well as the Screens app itself, you install a companion called Screens Connect on your Mac.
That's a free service that you register with and sign in to on both of your devices. Once you've done that, remote controlling your Mac is as simple as launching the app.


Here's how easy it is: until we went to check, we entirely forgot that there was a Mac version of the Screens app. We simply turn to our iPads or iPhones to use it from there.
Once we're connected, Screens lets you pass the clipboard back and forth so we can copy logins from 1Password on our iPad and paste it into an app on the Mac.
If we're doing anything sensitive or we simply don't want our Mac lighting up the office at night, Screens provides a Curtain Mode. Not only does it blank the screen but it also locks out anyone actually sitting at it so they can't just wiggle the mouse to get back in.
Screens does have the disadvantage that it's silent: you can't hear the audio from your remote Mac over it. In practice that's hardly a concern because you're never going to play a movie over a remote connection.
However, it does mean that you also fail to hear any bleeps or warning notifications. If those are essential or even just helpful to you, it's time to start looking at more corporate answers.

Microsoft Remote Desktop App Mac

Corporate and Enterprise


It's a blurry line between the needs of a pro user, a consumer or a corporate worker because any one remote control session is going to be the same for each of them. They all need to see the screen of the remote Mac, they all need to pass documents back and forth.
Plus every corporate-standard remote control app has a basic version that can be used as either a trial or an entry-level system. TeamViewer, for instance, comes with a free edition for personal use before going on to subscription starting at just $40 per machine per year. Similarly, LogMeIn starts at $349 per year, though that's for two machines.
None of these alternatives to Back to My Mac are new, and all of them are better than Back to My Mac was.
Maybe the only real reason to lament the loss of Apple's version was that if you had just the right use case, and the ideal hardware, it was perfect. And, it doubtlessly introduced many people to the whole idea of remote control. -->

Applies To: Windows 10, Windows 8.1, Windows Server 2012 R2, Windows Server 2016

You can use the Remote Desktop client for Mac to work with Windows apps, resources, and desktops from your Mac computer. Use the following information to get started - and check out the FAQ if you have questions.

Microsoft Remote Desktop Mac Mojave

Remove personal information microsoft word mac 2016. Note

  • Curious about the new releases for the macOS client? Check out What's new for Remote Desktop on Mac?
  • The Mac client runs on computers running macOS 10.10 and newer.
  • The information in this article applies primarily to the full version of the Mac client - the version available in the Mac AppStore. Test-drive new features by downloading our preview app here: beta client release notes.

Get the Remote Desktop client

Follow these steps to get started with Remote Desktop on your Mac:

  1. Download the Microsoft Remote Desktop client from the Mac App Store.
  2. Set up your PC to accept remote connections. (If you skip this step, you can't connect to your PC.)
  3. Add a Remote Desktop connection or a remote resource. You use a connection to connect directly to a Windows PC and a remote resource to use a RemoteApp program, session-based desktop, or a virtual desktop published on-premises using RemoteApp and Desktop Connections. This feature is typically available in corporate environments.

What about the Mac beta client?

We're testing new features on our preview channel on AppCenter. Want to check it out? Go to Microsoft Remote Desktop for Mac and click Download. You don't need to create an account or sign into AppCenter to download the beta client.

If you already have the client, you can check for updates to ensure you have the latest version. In the beta client, click Microsoft Remote Desktop Beta at the top, and then click Check for updates.

Add a Remote Desktop connection

To create a remote desktop connection:

  1. In the Connection Center, click +, and then click Desktop.

    Microsoft office mac os catalina

  2. Enter the following information:

    • PC name - the name of the computer.
      • This can be a Windows computer name (found in the System settings), a domain name, or an IP address.
      • You can also add port information to the end of this name, like MyDesktop:3389.
    • User Account - Add the user account you use to access the remote PC.
      • For Active Directory (AD) joined computers or local accounts, use one of these formats: user_name, domainuser_name, or user_name@domain.com.
      • For Azure Active Directory (AAD) joined computers, use one of these formats: AzureADuser_name or AzureADuser_name@domain.com.
      • You can also choose whether to require a password.
      • When managing multiple user accounts with the same user name, set a friendly name to differentiate the accounts.
      • Manage your saved user accounts in the preferences of the app.
  3. You can also set these optional settings for the connection:

    • Set a friendly name
    • Add a Gateway
    • Set the sound output
    • Swap mouse buttons
    • Enable Admin Mode
    • Redirect local folders into a remote session
    • Forward local printers
    • Forward Smart Cards
  4. Click Save.

To start the connection, just double-click it. The same is true for remote resources.

Export and import connections

You can export a remote desktop connection definition and use it on a different device. Remote desktops are saved in separate .RDP files.

  1. In the Connection Center, right-click the remote desktop.
  2. Click Export.
  3. Browse to the location where you want to save the remote desktop .RDP file.
  4. Click OK.

Use the following steps to import a remote desktop .RDP file.

  1. In the menu bar, click File > Import.
  2. Browse to the .RDP file.
  3. Click Open.

Add a remote resource

Remote resources are RemoteApp programs, session-based desktops, and virtual desktops published using RemoteApp and Desktop Connections.

  • The URL displays the link to the RD Web Access server that gives you access to RemoteApp and Desktop Connections.
  • The configured RemoteApp and Desktop Connections are listed.

To add a remote resource:

  1. In the Connection Center click +, and then click Add Remote Resources.
  2. Enter information for the remote resource:
    • Feed URL - The URL of the RD Web Access server. You can also enter your corporate email account in this field – this tells the client to search for the RD Web Access Server associated with your email address.
    • User name - The user name to use for the RD Web Access server you are connecting to.
    • Password - The password to use for the RD Web Access server you are connecting to.
  3. Click Save.

The remote resources will be displayed in the Connection Center.

Connect to an RD Gateway to access internal assets

A Remote Desktop Gateway (RD Gateway) lets you connect to a remote computer on a corporate network from anywhere on the Internet. You can create and manage your gateways in the preferences of the app or while setting up a new desktop connection.

To set up a new gateway in preferences:

  1. In the Connection Center, click Preferences > Gateways.
  2. Click the + button at the bottom of the table Enter the following information:
    • Server name – The name of the computer you want to use as a gateway. This can be a Windows computer name, an Internet domain name, or an IP address. You can also add port information to the server name (for example: RDGateway:443 or 10.0.0.1:443).
    • User name - The user name and password to be used for the Remote Desktop gateway you are connecting to. You can also select Use connection credentials to use the same user name and password as those used for the remote desktop connection.

Manage your user accounts

When you connect to a desktop or remote resources, you can save the user accounts to select from again. You can manage your user accounts by using the Remote Desktop client.

To create a new user account:

  1. In the Connection Center, click Settings > Accounts.
  2. Click Add User Account.
  3. Enter the following information:
    • User Name - The name of the user to save for use with a remote connection. You can enter the user name in any of the following formats: user_name, domainuser_name, or user_name@domain.com.
    • Password - The password for the user you specified. Every user account that you want to save to use for remote connections needs to have a password associated with it.
    • Friendly Name - If you are using the same user account with different passwords, set a friendly name to distinguish those user accounts.
  4. Tap Save, and then tap Settings.

Customize your display resolution

You can specify the display resolution for the remote desktop session.

Microsoft Remote Desktop For Mac Download

  1. In the Connection Center, click Preferences.
  2. Click Resolution.
  3. Click +.
  4. Enter a resolution height and width, and then click OK.

To delete the resolution, select it, and then click -.

Displays have separate spacesIf you are running Mac OS X 10.9 and disabled Displays have separate spaces in Mavericks (System Preferences > Mission Control), you need to configure this setting in the remote desktop client using the same option.

Drive redirection for remote resources

Drive redirection is supported for remote resources, so that you can save files created with a remote application locally to your Mac. The redirected folder is always your home directory displayed as a network drive in the remote session.

Note

In order to use this feature, the administrator needs to set the appropriate settings on the server.

Use a keyboard in a remote session

Mac keyboard layouts differ from the Windows keyboard layouts.

  • The Command key on the Mac keyboard equals the Windows key.
  • To perform actions that use the Command button on the Mac, you will need to use the control button in Windows (e.g.: Copy = Ctrl + C).
  • The function keys can be activated in the session by pressing additionally the FN key (e.g.: FN + F1).
  • The Alt key to the right of the space bar on the Mac keyboard equals the Alt Gr/right Alt key in Windows.

By default, the remote session will use the same keyboard locale as the OS you're running the client on. (If your Mac is running an en-us OS, that will be used for the remote sessions as well.) If the OS keyboard locale is not used, check the keyboard setting on the remote PC and change it manually. See the Remote Desktop Client FAQ for more information about keyboards and locales.

Support for Remote Desktop gateway pluggable authentication and authorization

Windows Server 2012 R2 introduced support for a new authentication method, Remote Desktop Gateway pluggable authentication and authorization, which provides more flexibility for custom authentication routines. You can now try this authentication model with the Mac client.

Important

Custom authentication and authorization models before Windows 8.1 are not supported, although the article above discusses them.

To learn more about this feature, check out https://aka.ms/paa-sample.

Tip

Questions and comments are always welcome. However, please do NOT post a request for troubleshooting help by using the comment feature at the end of this article. Instead, go to the Remote Desktop client forum and start a new thread. Have a feature suggestion? Tell us in the client user voice forum.

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