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1. Microsoft Office Won't Open On Mac
2. Microsoft Office 2011 Won't Open On Mac
3. Microsoft Office Won't Open On Mac Download

Note

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you try to start Microsoft Excel for Mac, you receive the following error message:

Microsoft Excel has encountered a problem and needs to close. We are sorry for the inconvenience.

Cause

This error may occur if one of the following conditions is true:

• The Excel preferences are corrupted.
• Programs that are running in the background are interfering with Excel for Mac.
• Application files are corrupted.
• A user account profile is corrupted.

Resolution

To resolve this issue, try the following methods, in order, until the issue is resolved.

Method 1

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Step 1: Quit all programs

You must quit all programs before you continue. To quit an application, select the application on the toolbar (top), and then select Quit. If you cannot quit an application or do not know how, hold down the Command and Option keys, and then press Esc on your keyboard. Select the application in the 'Force Quit Application' window, and then select Force Quit. Click Force Quit to quit the application.

When you are finished, click the red button in the upper-left corner and go to step 2.

Step 2: Remove your Excel preferences

1. Quit all Microsoft Office for Mac applications.

2. On the Go menu, click Home.

3. Open Library. Note The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

4. Open Preferences.

5. Drag com.microsoft.Excel.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 7.

6. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to the next step. If the problem is resolved, drag com.microsoft.Excel.plist to the Trash.

7. Quit all Office for Mac applications.

8. On the Go menu, click Home.

9. Open Library.

   Note

   The Library folder is hidden in Mac OS X Lion. To display this folder, hold down the OPTION key while you click the Go menu.

10. Open Preferences.

11. Open Microsoft, and then drag com.microsoft.Excel.prefs.plist to the desktop. If you cannot locate the file, Excel is using the default preferences. Go to step 13.

12. Open Excel, and check whether the problem still occurs. If the problem still occurs, quit Excel, restore the file to its original location, and go to Method 2. If the problem is resolved, drag com.microsoft.Excel,prefs.plist to the Trash.

Method 2

Use the 'Repair Disk Permissions' option

You can use the Repair Disk Permissions option to troubleshoot permissions problems in Mac OS X 10.2 or later versions. To use the Repair Disk Permissions option, follow these steps:

1. On the Go menu, click Utilities.
2. Start the Disk Utility program.
3. Click the primary hard disk drive for your computer.
4. Click the First Aid tab.
5. Click Repair Disk Permissions.

Note

Mar 19, 2020  Now, assuming you have not changed your default profile, simply open outlook and you should be prompted that there is a problem and outlook needs to rebuild. If you did change your profile, change it back to 'Main Profile'. Keep in touch and stay productive with Teams and Office 365, even when you're working remotely. I'm not receiving email or other items in my Exchange account in Outlook for Mac. Cause: Some rules created in Outlook for Mac are not saved on the Exchange server. Solution: Create rules with Outlook Web App or Outlook for Windows. To create or edit server-based rules in Outlook for Mac, you must have a Microsoft Exchange account managed by Microsoft Exchange Server 2010 or later. If it still won’t open then return that preferences folder to Containers. This is a sledgehammer approach, but you might want to try it if nothing else works. Again, in the Finder hold the Option key as you choose Go menu Library. In there open Group Containers UBF8T346G9.Office Outlook. Outlook for Mac 2011 does not work with macOS 10.15 Catalina. Sending meeting updates with REST calendar sharing feature in Outlook for Mac. Categories no longer appear in the sidebar of individual calendars. Known issues syncing Google accounts to the. Why is microsoft outlook not responding mac hp.

The Disk Utility program only repairs software that is installed by Apple. This utility also repairs folders, such as the Applications folder. However, this utility does not repair software that is in your home folder.

Open Excel and check if the issue is resolved. If it is not, continue to Method 3.

Method 3

Create and use a new user account

To create a new user account, use the following procedure.

Note

You many have to reinstall Office if you log on with a new account.

1. Click the Apple icon, and then click System Preferences.

2. Click Accounts.

3. Click the plus sign ('+') in the lower-left corner to open the new account window.

   Note

   If you are not the Administrator of the computer, click Click the lock to make changes. Log on by using your Administrator user name and password, and then click OK.

4. Type the word Test for the user name, and leave the password box blank. Click Create Account. When you receive a warning, click OK.

5. Click to select Allow User to Administer this computer. (If this option is not available, just go to the next step).

6. Click the Apple icon, and then click Log Out name.

7. Log on with your Test account.

Open Excel and check if the issue is resolved. If you can save when you use a new user account, contact Apple support to troubleshoot your existing account. If you do not want to keep your existing account, you can rename the 'Test' account that you create in the following procedure, and continue to use that account. If it is not, continue to Method 4.

Method 4

Remove and then reinstall Office

For information about how to remove and then reinstall Office, see the following article:

Third-party disclaimer information

The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.

The information and the solution in this document represent the current view of Microsoft Corporation on these issues as of the date of publication. This solution is available through Microsoft or through a third-party provider. Microsoft does not specifically recommend any third-party provider or third-party solution that this article might describe. There might also be other third-party providers or third-party solutions that this article does not describe. Because Microsoft must respond to changing market conditions, this information should not be interpreted to be a commitment by Microsoft. Microsoft cannot guarantee or endorse the accuracy of any information or of any solution that is presented by Microsoft or by any mentioned third-party provider.

Question: I upgraded to Catalina on my Mac and now Microsoft Office won’t work; what can I do?

Answer: One of the side effects of tech companies taking their platforms to new levels is that, often times, older software programs will no longer work.

The most recent version of Apple’s MacOS — known as Catalina — is having a major impact on those who upgraded without understanding that their older 32-bit programs would no longer run.

If your version of Microsoft Office is older than Office 2016 v15.35, you’ll have to choose from a variety of costly or time consuming and complicated options.

If you have Office 2016, you should be able to upgrade to the 64-bit version through Microsoft’s standard upgrade process if for some reason it hasn’t already been updated.

Option 1: Purchase new software

You can purchase the Office Home & Student 2019 bundle from Microsoft for $149.99 or the Office Home & Business bundle for $249.99. The primary difference in the two packages is the business version includes Outlook.

Option 2: Start renting Microsoft Office

Microsoft Office Won't Open On Mac

Microsoft is trying to get users to convert from a single purchase package that will eventually expire to their subscription 'SaaS' (Software as a Service) platform known as Office 365.

Microsoft Office 2011 Won't Open On Mac

This means you either pay monthly ($6.99 for Home & Student) or annually ($69.99 for Home & Student or $99 for Business) from now on.

Option 3: Switch to Google’s offerings

Microsoft Office Won't Open On Mac Download

If your needs for productivity software are very basic, you may find the free options available from Google through a Google Drive account to be acceptable.

It includes Docs, Sheets and Slides which are Google’s version of Word, Excel and PowerPoint, although nowhere near as powerful. Though it’s a web-based tool, there are options for editing your documents when you are offline.

Option 4: Revert back to Mojave

There is no simple way to go back to the previous version (Mojave), so this option is very time consuming and complicated, as you’ll have to wipe your hard drive and reinstall everything. Depending upon which version of the MacOS your computer shipped with, you may have to use an external hard drive to complete the reversion.

How to check for 32-bit programs

For those who are considering an upgrade to Catalina, a good first step is to see what 32-bit programs you are currently running to determine if they are important to you or not.

To do this, click on the Apple icon in the upper left corner, then on 'About This Mac' and then on 'System Report.' When the report opens up, scroll down to the 'Software' section and click on 'Applications.'

An alphabetical list of applications will appear with various details about each one. If you scroll to the far right, you should see a column that says '64-Bit' and the words 'Yes' or 'No' for each application. To make it easier to see the Application Name and whether it’s 64-bit or not, drag the 64-bit header from the far right to the far left so it’s right next to the 'Application Name' column.

Go through the list looking for your critical programs to make sure they are 64-bit or to see if a 64-bit version is available from the creator of the program before upgrading to Catalina.

Ken Colburn is the founder and CEO of Data Doctors Computer Services. Ask any tech question at: facebook.com/DataDoctors.