1. Why Cant My Microsoft Account Sync On Mac Computer
  2. Microsoft
  3. Microsoft Account
  4. My Microsoft Account Information
  5. Why Can't My Microsoft Account Sync On Mac Free

Mar 19, 2018  Sync your Windows 10 phone and PC with your Microsoft account. Content provided by Microsoft. Applies to: Microsoft account. Windows 10 phones are linked to your PC through your Microsoft account. Here's how to sign in on your phone: In the App list, tap Settings. When you enable this capability, we will sync your Google account to the Microsoft Cloud. This means that a copy of your email, calendar, and contacts will be synchronized between Google and Microsoft data centers. Having your mailbox data in the Microsoft Cloud lets you use the new features of Outlook 2016 for Mac with your Gmail account.

Before you get started

  • Check the System Status page to see if there are known issues affecting iCloud Bookmarks, since your device might not be the cause of your issue.
  • Make sure your date and time settings on your iOS device or Mac are correct. You can easily fix issues caused by incorrect date and time settings by entering the right information.
  • To help make sure that you don't lose important information, make copies of your Bookmarks.
  • If your bookmarks don't display in the same order across all of your devices, check how many bookmarks are in the folder. If the folder contains more than 500 bookmarks, the order of bookmarks might not be the same on all devices.

If you need to access a bookmark that you deleted within the last 30 days, you can recover it from iCloud.com. Click Settings, and under Advanced, click Restore Bookmarks.

Learn more if you need help using iCloud Tabs.

iPhone, iPad, iPod touch

After each step, check to see if the issue still exists.

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Turn on Bookmarks and update your device

  • Tap Settings > [your name] > iCloud and make sure that Safari is turned on.
  • Install the latest version of iOS or iPadOS that's supported by your device.

Check your Internet connection

  1. Open Safari and go to www.apple.com. If you can't connect to the Internet, your iCloud Bookmarks and Reading List* won't update in the Safari app. Get help with your Internet connection.
  2. Open a secure website from your iOS device to see if you can access ports 80 and 443. Safari requires access to port 443 to push updates between iCloud and your devices.

* Reading List is only supported on iOS and macOS devices.

Check your account details

Make sure you're signed in with the same Apple ID that you're using on your other supported devices. Tap Settings > [your name].

Restart Safari

Close and restart the Safari app on your iOS device. If you're not sure know how to close Safari, follow these steps.

Turn off iCloud Bookmarks and turn it back on

  1. Tap Settings > [your name] > iCloud.
  2. Turn off Safari.
  3. You can choose Delete from My [device] if your data exists on one or more of your computers. Otherwise, choose Keep on My [device].
  4. Wait a few minutes, then turn on Safari again.

Restart your device

Restart your device. If you're not sure how to do this, follow these steps.

Mac

After each step, check to see if the issue still exists.

Turn on iCloud Bookmarks and upgrade your software

  • Choose Apple menu  > System Preferences. If you're using macOS Catalina, click Apple ID. Click iCloud, then select Safari.
  • Upgrade to the latest version of macOS that's supported by your Mac.

Check your Internet connection

  1. Quit Safari, then re-open Safari.
  2. Try to go to www.apple.com in Safari. If you can't connect to the Internet, your iCloud Bookmarks and Reading List won't update in the Safari app. Get help with your Internet connection.
  3. Open a secure website from your Mac to see if you can access ports 80 and 443. Safari requires access to port 443 to push updates between iCloud and your devices.

Check your account details

Choose Apple menu , and click iCloud. Make sure that you're signed in with the same Apple ID that you're using on your other supported devices.

Turn off iCloud Bookmarks and turn it back on

  1. Quit Safari.
  2. Choose Apple menu  > System Preferences. If you're using macOS Catalina, click Apple ID. Click iCloud.
  3. Deselect Safari.
  4. Close System Preferences and wait about a minute.
  5. Open System Preferences and click iCloud.
  6. Select Safari.
  7. Open Safari.

Restart your computer

Restart your computer and see if the issue still exists.

Microsoft Windows

After each step, check to see if the issue still exists.

Why Cant My Microsoft Account Sync On Mac Computer

Check the system requirements

Make sure that your PC and your browser meet the iCloud system requirements.

Check your Internet connection

  1. Try to go to www.apple.com. If you can't connect to the Internet, your iCloud Bookmarks won't update. Get help with your Internet connection.
  2. Open a secure website to see if you can access ports 80 and 443. Safari and Internet Explorer require access to port 443 to push updates between iCloud and your devices.

Close and reopen iCloud for Windows

If you install a browser when iCloud for Windows is open, you need to quit and reopen iCloud for Windows. Then the new browser appears in the Bookmarks Options list in iCloud for Windows preferences.

Check your settings

Open iCloud for Windows and make sure that you're signed in with the same Apple ID that you're using on your other supported devices.

Refresh your browser

Sometimes recent changes you make in your web browser might not update on your other devices (or the reverse might happen). Quit and reopen your web browser to refresh your changes.

Bookmarks in Google Chrome might not update as quickly as in Internet Explorer* or Firefox.

*If you use iCloud for Windows 10 or later in Internet Explorer, your bookmarks might appear out of order.

Check your bookmarks in another browser

If you can't use iCloud Bookmarks with one browser, try using them with a different browser.

Microsoft Edge browser in Windows 10 doesn’t support iCloud Bookmarks. If you want to use iCloud Bookmarks in Windows 10, use a supported browser, like Google Chrome, Mozilla Firefox, or Internet Explorer. Learn more about the system requirements for iCloud.

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For example, if you typically use Internet Explorer, try using Firefox. If you only experience the issue in a particular browser, follow the browser-specific steps in this section. If the issue affects more than one browser, check for issues with your computer and network settings and connections.

Check the location of your Internet Explorer Favorites folder

If you changed the location where you save your Internet Explorer Favorites (bookmarks), your Favorites won't automatically update on your other devices. To fix this issue:

  1. Open iCloud for Windows.
  2. Deselect Bookmarks and click Apply.
  3. Change the location of your favorites folder back to the default location (usually C:UsersusernameFavorites).
  4. Return to iCloud for Windows, select Bookmarks and click Apply.

Put Internet Explorer 10 or Google Chrome in Desktop mode

To make Desktop mode the default in Internet Explorer 10:

  1. Open Internet Explorer.
  2. Click Tools > Internet Options, then click the Programs tab.
  3. Select Always in Internet Explorer on the Desktop. Click OK.
  4. Check the Open Internet Explorer tiles on the desktop checkbox. Click OK.

To make Desktop mode the default in Google Chrome:

  1. Open Chrome.
  2. Click Chrome, then select Relaunch Chrome on the desktop.
    If you see an option called Relaunch Chrome in Windows 8 mode, you're already running in desktop mode by default.

Activate the iCloud Bookmark extension or add-on in Google Chrome or Firefox

Google Chrome:

  1. Open Chrome.
  2. Click the Chrome menu in the upper-right corner, then choose More tools > Extensions.
  3. Select the Enable checkbox next to iCloud Bookmarks.

Firefox:

  1. Open Firefox
  2. Click the Firefox menu in the upper-right corner, then choose Add-ons.
  3. Click Extensions.
  4. Click Enable next to iCloud Bookmarks.

Turn off iCloud Bookmarks and turn it back on

  1. Close your browser.
  2. Open iCloud for Windows.
  3. Deselect the Bookmarks checkbox and click Apply.
  4. Wait a few seconds, select Bookmarks and click Apply.
  5. Open your browser.

Restart your computer

After you restart your computer, see if the issue still exists.

Stop automatic bookmark updates in Google Chrome or Firefox

To stop automatically updating bookmarks in Google Chrome or Firefox, disable the iCloud extension or browser add-on:

  1. Open iCloud for Windows.
  2. Click Options next to Bookmarks.
  3. Deselect the Chrome or Firefox checkbox. Click OK.
  4. Click Apply, then click Remove.
  • If you turned off Chrome in iCloud for Windows, the Extensions tab will open in Chrome. To disable the extension, deselect the Enable checkbox next to the iCloud Bookmarks extension, or click the trash icon to remove the extension.
  • If you turned off Firefox in iCloud for Windows, the Firefox Add-ons Manager will open. Click Disable next to the iCloud Bookmarks add-on to disable the add-on, or click Remove to remove the add-on.

Learn more

See how to use iCloud Bookmarks with Firefox or Google Chrome for Windows.

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This article is for IT administrators managing OneDrive settings in work or school environments. If you're not an IT administrator, read Get started with the new OneDrive sync app on Mac OS X.

Manage OneDrive settings on macOS using property list (Plist) files

Microsoft

Use the following keys to preconfigure or change settings for your users. The keys are the same whether you run the store edition or the standalone edition of the sync app, but the property list file name and domain name will be different. When you apply the settings, make sure to target the appropriate domain depending on the edition of the sync app.

StandaloneMac App Store
PList Location
~/Library/Preferences/com.microsoft.OneDrive.plist
~/Library/Containers/com.microsoft.OneDrive-mac/Data/Library/Preferences/com.microsoft.OneDrive-mac.plist
Domain
com.microsoft.OneDrive
com.microsoft.OneDrive-mac

Deploy the sync app settings

Deploy the settings on macOS in the typical way:

  1. Quit the OneDrive application.

  2. Define the settings you want to change by creating a Plist with the values, or use a script to set the default values.

  3. Deploy the settings onto the local computer.

  4. Refresh the preferences cache.

    On the next start of OneDrive, the new settings will be picked up.

Overview of settings

The following table lists all the settings that are currently exposed for the OneDrive sync app. You need to configure the parameters in parentheses.

SettingDescriptionParametersExample Plist Entry
Disable personal accounts
Blocks users from signing in and syncing files in personal OneDrive accounts. If this key is set after a user has set up sync with a personal account, the user will be signed out.
DisablePersonalSync (Bool): When set to true, this parameter prevents users from adding or syncing personal accounts.
<key>DisablePersonalSync</key>
<(Bool)/>
Default folder location
Specifies the default location of the OneDrive folder for each organization
TenantID (String): TenantID determines which accounts the default folder location setting should apply to. Find your Office 365 tenant ID
DefaultFolderPath (String): DefaultFolder specifies the default folder location.
Mac App Store:
The path must already exist when users set up the sync app.
Standalone:
The path will be created on users' computers if it doesn't already exist. Only with the Standalone sync app can you prevent users from changing the location.
<key>Tenants</key>
<dict>
<key>(TenantID)</key>
<dict>
<key>DefaultFolder</key>
<string>(DefaultFolderPath)</string>
</dict>
</dict>
Automatic upload bandwidth percentage
Enables the sync app to automatically set the amount of bandwidth used based on available bandwidth for uploading files
AutomaticUploadBandwidthPercentage (int): This parameter determines the percentage of local upload bandwidth that the sync app can use. Accepted values are from 1 through 99.
<key>AutomaticUploadBandwidthPercentage</key>
<int>(Bandwidth)</int>
Set maximum upload throughput
Sets the maximum upload throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app
UploadBandwidthLimited (int): This parameter determines the upload throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec.
<key>UploadBandwidthLimited</key>
<int>(Upload Throughput Rate in KB/sec)</int>
Set maximum download throughput
Sets the maximum download throughput rate in kilobytes (KB)/sec for computers running the OneDrive sync app
DownloadBandwidthLimited (int): This parameter determines the download throughput in KB/sec that the sync app can use. The minimum rate is 50 KB/sec and the maximum rate is 100,000 KB/sec.
<key>DownloadBandwidthLimited</key>
<int>(Download Throughput Rate in KB/sec)</int>
Dock icon
Specifies whether a dock icon for OneDrive is shown
HideDockIcon (Bool): When set to true, this parameter hides the OneDrive dock icon even when the application is running.
<key>HideDockIcon</key>
<(Bool)/>
Open at login
Specifies whether OneDrive starts automatically when the user logs in
OpenAtLogin (Bool): When set to true, OneDrive will start automatically when the user logs in on the Mac.
<key>OpenAtLogin</key>
<(Bool)/>
Enable Files On-Demand
Specifies whether Files On-Demand is enabled. If you don't set this setting, Files On-Demand will be enabled automatically as we roll out the feature, and users can turn the setting on or off
FilesOnDemandEnabled (Bool): When set to true, new users who set up the sync app will download online-only files by default. When set to false, Files On-Demand will be disabled and users won't be able to turn it on.
<key>FilesOnDemandEnabled</key>
<(Bool)/>
Disable download toasts
Prevents toasts from appearing when applications cause file contents to be downloaded
DisableHydrationToast (Bool): When set to true, toasts will not appear when applications trigger the download of file contents.
<key>DisableHydrationToast</key>
<(Bool)/>
Block apps from downloading online-only files
Prevents applications from automatically downloading online-only files. You can use this setting to lock down applications that don't work correctly with your deployment of Files On-Demand.
HydrationDisallowedApps (String): Json in the following format
[{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}]
'AppID' can be either the BSD process name or the bundle display name. MaxBuildVersion denotes the maximum build version of the application that will be blocked. MaxBundleVersion denotes the maximum bundle version of the application that will be blocked
<key>HydrationDisallowedApps </key>
<string> [{'ApplicationId':'appId','MaxBundleVersion':'1.1','MaxBuildVersion':'1.0'}, {'ApplicationId':'appId2','MaxBundleVersion':'3.2','MaxBuildVersion':'2.0'}]</string>
<(Bool)/>
SharePoint Server Front Door URL
Specifies the SharePoint Server 2019 on-premises URL that the OneDrive sync app should try to authenticate and sync against
SharePointOnPremFrontDoorUrl (string): The URL of the on-premises SharePoint Server.
<key>SharePointOnPremFrontDoorUrl</key>
<string>https://Contoso.SharePoint.com</string>
SharePoint Server Tenant Name
Specifies the name of the folder created for syncing the SharePoint Server 2019 files specified in the Front Door URL.
SharePointOnPremTenantName (string): The name that will be used when creating a folder to sync the on-premises SharePoint Server files. If specified, the folder names will take the form of:
OneDrive – TenantName
TenantName
If not specified, the folder names will use the first segment of the FrontDoorURL as the Tenant Name.
Example - https://Contoso.SharePoint.com will use Contoso as the Tenant Name
<key>SharePointOnPremTenantName</key>
<string>Contoso</string>
SharePoint OnPrem Prioritization
For hybrid scenarios where the email is the same for both SharePoint Server on-premises and SharePoint Online, determines whether or not the client should set up sync for SharePoint Server or SharePoint Online first during the first-run scenario.
SharePointOnPremPrioritizationPolicy (int): This parameter determines which service to attempt to authenticate against for setting up sync.
1 indicates OneDrive should setup SharePoint Server on-premises first, followed by SharePoint Online.
<key>SharePointOnPremPrioritizationPolicy</key>
<int>(0 or 1)</int>
BlockExternalSyncPrevents the sync app from syncing libraries and folders shared from other organizations.BlockExternalSync (Bool): Set to true to prevent syncing OneDrive for Business and SharePoint libraries and folders from organizations other than the user's own organization. Set to false or do not include the setting to allow.
Learn about OneDrive B2B Sync.
<key>BlockExternalSync</key>
<(Bool)/>

Microsoft Account

You can also configure the OneDrive Standalone sync app to receive delayed updates.

My Microsoft Account Information

PList Location
~/Library/Preferences/com.microsoft.OneDriveUpdater.plist
Domain
com.microsoft.OneDriveUpdater

Why Can't My Microsoft Account Sync On Mac Free

SettingDescriptionParametersExample Plist Entry
Tier
Defines the update ring for the computer
UpdateRing (String): This parameter has two different values.
Production - The default update ring for OneDrive updates.
Insiders - This update ring receives updates that are 'pre-production' and will allow you to play with features before they are released. Note that builds from this ring may be less stable.
Enterprise - This update ring receives updates after they have rolled out through the Production ring. It also lets you control the deployment of updates. For more info about the update rings and how the sync app checks for updates, see The OneDrive sync app update process.
<key>Tier</key>
<string>(UpdateRing)</string>
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